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Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table belowSome products in the above categories are not returnable due to their nature or other reasons. For all products, the policy on the product page shall prevail.Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement.Returns Pick-Up and ProcessingIn case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.During pick-up, your product will be checked for the following conditions:
The field executive will refuse to accept the return if any of the above conditions are not met.For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.General Rules for a successful Returns
Wrong Delivery - (Customer received delivery message, product not delivered):'In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.'